Welcome to www.proptorapp.com (“Service” or “Site” or “Website”), which is owned and operated by Maces Tech Private Limited, a Private Limited Company incorporated under the under the Companies Act, 2013 and having its Corporate office at Plot 2/1E, Lohiya Nagar, Kholeshwar, Akola, Maharashtra 444001 India (Hereinafter referred to as “Proptor, “Proptor App”, “we”, or “us).
Maces Tech (via its product “Proptor” or “Proptor App”) is in the business of supplying the real estate and other sectors with professional grade software and services for simplifying operations, maintenance and asset management functions. Proptor CMMS runs as a software-as-a-service that securely protects your important information
The definition of data processing includes collection, use, protection, retention, disclosure and disposal of personal data. Our company has an obligation to ensure all internal and external data processing complies with privacy laws. Under privacy laws this data processing is interpreted broadly to mean anything and everything that can be done with data concerning individuals. As technology and business purposes for data processing continue to evolve, we will provide you updates on those activities.
When customers purchase our services, a valid credit card number, type, expiration date, name and billing address are / maybe collected, stored, used and processed by our third-party payment processing company, and not by Maces Tech. Accordingly, the collection, storage, use and processing of your Payment Information is governed by the third-party payment processing company’s applicable terms of service. For more details, send an email to [email protected].
Maces Tech is committed to protecting the security of your information and we train our employees to keep clients' Personal Information private and confidential. Information is retained in controlled facilities and protected from unauthorized access. Personal information is kept only as long as is reasonably required to provide the services to you in accordance with applicable law.
Your personal information will not be sold, leased or provided to third parties for marketing purposes without your explicit consent. When we hire other companies to provide services on our behalf, we only provide them with the personal information they need to provide the service (if any). They are required to keep the information confidential and may not use it for any other purpose.
Like all web servers, the system that runs our website collects data about which IP Address accessed which pages. This information cannot be personally linked to you, and it is used only for product support and security logging. We use web analytics tracking on the site and this information is not linked to you. Web analytics data is collected to aggregate traffic patterns on the site and allows us to improve the design and the content selection on the site.
In addition to the purposes identified above, in order to provide the Services and value derived from using the Website, App or Platform, we need to collect and process information about you. Maces Tech may use Personal Information to:
When you visit the Proptor Website, App or Platform, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website.
Cookies are small data files that are stored on your device. Cookies cannot be used to see any other data on your computer, nor can they determine your email address or identity.
We may use “persistent cookies” for customer registration ID and login password for future logins to our service.
We may use “session cookies” to enable certain features of our service, to better understand how you interact with our Services and to monitor aggregate usage and web traffic routing on our Website, App and Platform.
Maces Tech processes and stores its data, including Personal Information, on servers located in India.
By submitting Personal Information or otherwise using the Services, you agree to this transfer, storing or processing of your Personal Information in the jurisdictions in which our SubProcessors are located. You acknowledge and agree that your Personal Information may be accessible to law enforcement and governmental agencies in such jurisdictions under lawful access or court order.
European Users : If you choose to use the Services from the EU, the UK, Switzerland, or other regions of the world with laws governing data collection and use that may differ from Indian law, please note that you are transferring your Personal Information outside of those regions to India for storage and processing. By providing any information, including Personal Information, on or to the Services, you consent to such transfer, storage, and processing. As described in this Policy, we may share Personal Information with third parties and may be required to disclose information in response to lawful requests by public authorities, including meeting national security or law enforcement requirements.
The legal grounds for our processing your Personal Information for the purposes in this Policy are as follows :
You provided your consent by agreeing to this Policy, which you may withdraw at any time by emailing us at the email address: [email protected].
Other International Transfers : If you are located outside India and you choose to provide Personal Information to us, we may transfer your Personal Information to India and process it there (or any other country where we operate or may have co-locations). When you provide Personal Information, it may be sent to servers located in India and other countries around the world. If you reside or are located within the EU, the UK, the U.S or Switzerland and such transfers occur, we take appropriate steps in an effort to provide the same level of protection for the processing carried out in any such countries as you would have within the EU, the UK, the U.S or Switzerland to the extent feasible under applicable law.
We may, from time to time, employ third parties to perform tasks on our behalf and we may need to share Account Information and other Personal Information with them to provide certain services. Unless we tell you differently, such third parties do not have any right to use the Personal Information we share with them beyond what is necessary for them to provide the tasks and services on our behalf. The third parties we currently engage include third party companies and individuals employed by us to facilitate our services, including the provision of reports, payment processing and customer relationship management tools.
We may disclose your Personal Information to third parties without your consent if we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with our rights or property, other users, or anyone else that could be harmed by such activities. Further, we may disclose Personal Information when we believe in good faith that such disclosure is required by and in accordance with the law.
Maces Tech reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to:
You have the right to access the Personal Information we hold about you in order to verify the Personal Information we have collected in respect to you and to have a general account of our uses of that information. Upon receipt of your written request, we will provide you with a copy of your Personal Information, although in certain limited circumstances, and as permitted under law, we may not be able to make all relevant information available to you, such as where that information also pertains to another user. In such circumstances we will provide reasons for the denial to you upon request.
We will make reasonable efforts to keep your Personal Information accurate and up to date, and we will provide you with mechanisms to update, correct, delete or add to your Personal Information as appropriate. As appropriate, this amended Personal Information will be transmitted to those parties to which we are permitted to disclose your information. Having accurate Personal Information about you enables us to give you the best possible service.